Platform Leaders

Tom Burgess, CPCU

Platform Leader

Tom Burgess joined the Hilb Group in 2015 and is the Regional Leader for Florida. Tom has over 20 years experience in the insurance industry as a former underwriter, underwriting manager, agent, and adviser. Tom is a Florida native, alum from the University of Central Florida and currently resides in…

John Rhodes, CPA

Platform Controller

John Rhodes is a Certified Public Accountant and joined Hilb Group in 2015. John has over 20 years’ experience in the insurance industry, most of it with large brokers. John is an Alabama native, an alum of the University of Alabama, and currently resides in Birmingham, AL.

Platform Accounting

Agency Leader

Debbie Liebknecht, CPCU, CIC, LUTCF

Managing Director

Debbie Liebknecht serves as the Managing Director of the Apopka Office. Debbie joined the Hilb Group of Florida in 2015. With over 40 years of experience, Debbie provides experience helping businesses and individuals with all lines of insurance

John Carrithers, CIC

Managing Director

John Carrithers started his insurance career in 2006 while attending Centre College in Danville Kentucky. After graduating with a degree in Biochemistry and Molecular Biology Carrithers joined the agency on a full-time basis. He has since obtained the Certified Insurance Counselor (CIC) designation. He presently resides in Celebration, FL.

Michael Clarkson

Managing Director

Michael Clarkson serves as the Agency Leader for the Clearwater office. With over 30 years experience in the insurance industry Michael has amassed a vast amount of insurance experience. His team specializes in large Condominium Association and other habitational exposure across Florida and other CAT prone areas.

Steve Buckner

Managing Director

Steve Buckner has over 30 years experience in the insurance industry. He joined the Hilb Group Florida team in 2014 and is the Agency Leader for the Orlando Office. Steve attended of the University of Central Florida and is a licensed boat captain.

Commercial Lines Agents

Ryan Serra

Commercial Insurance Sales Executive

Significant experience in insurance solutions, real estate management, sales, and client service. Focused on customer touch points and implementation of five star customer service programs. Insurance consulting - specialized in commercial buildings and community master policies. Asset management - emphasis on financial condition, physical plant maintenance, large scale acquisitions and…

Lora Kelly

Commercial Insurance Advisor

Lora began her insurance career at All Lines Insurance Group in 2008. She “hit the ground running” and quickly built a substantial book of business. Lora has maintained success in Sarasota, Lee, and Collier counties where she has developed an abundance of knowledge for waterfront associations of all different construction…

CJ Stevens, AAI CMIP

Commercial Insurance Advisor - Certified Marine Insurance Professional

About CJ started a career in the insurance industry in 1998 as a secretary.  She quickly became enamored with insurance and decided to take the next step into personal lines as an account manager and then quickly made a lateral move as a commercial lines assistant account manager.  Within two…

Commercial Lines Account Executives

Jason M Travis

Design Professional Liability Specialist

Sue Wilson

Commercial Account Executive

Personal Lines Agents

Lorraine Marcano

Personal Lines Insurance Agent

I have 30 years in the insurance industry working one on one with clients to help them make an educated choice in protecting their commercial and residential assets. Since 1937 Gentry Insurance Agency has been committed to the Florida business owner and resident. Offering multiple carrier options for all your…